Day 1 Agenda
8.00: Registration coffee and network
8.30: Welcome remarks from the chair
Assessing the landscape of primary
health care
8.40 Why do we need an Integrated Primary
Health Care Strategy ?
•
Setting the direction of change, what needs to be
changed and by whom and why
• How primary health care underpins the whole health
care system
Robert Wells
Director
Australian Primary Health Care Research Institute
9.20 driving quality performance :
Measurement of patient experience
• Consumer voices are listened to as part of routine
feedback and continuous quality improvement
processes
• An independent and transparent process for
developing and reviewing indicators to action patient
feedback
Assoc. Professor Michael Greco
Director CFEP,
Director of Patient Experience,
NHS National Primary Care Team, UK
10.00 Morning tea and networking
State initiatives and reviewing
existing models of care
10.30 CASE STUDY: The patient perspective – what
really matters
•
• Patient feedback positively re-engineering health care
• The patient as an integral part of the care team
Russell McGowan
Governing Committee Member,
Consumer Health Forum
11.20 CASE STUDY: New South Wales : Health One
• Designing and delivering multidisciplinary team care
• One size does not fit all
• Making it work for consumers, providers and funders
Janet Anderson, Director,
Inter-Government and Funding Strategies
Department of Health, NSW
11.50 CASE STUDY: Cootamundra Primary
Health Centre
best practice
• Team-based care approach; structuring and managing
a primary health care team
• Meeting the needs of the patient and community and
measuring patient outcomes
Dr. Tony Hobbs
GP Obstetrician
Chair, National Primary Health Care Strategy ERG
12.30 Lunch
1.40 CASE STUDY: Victoria : Primary Care
Partnerships
• Examining cases of better patient outcomes
• Governance and funding
Professor C.W.Brook
Executive Director, Rural &
Regional Health & Aged Care Services Division
Department of Human Services, Victoria
2.20 CASE STUDY: QLD: Connecting Healthcare
in Communities (CHIC) Initiative
• Issues and challenges in funding and governance
• Monitoring partnership outcomes and developing
benchmarks
Sean Lowry
Statewide Coordinator CHIC Initiative,
Partnership Councils, Queensland Health
3.00 Afternoon tea and networking
Models for reform ; examining the
current barriers and implementing
frameworks for change
health care governance
• Examining the development of a regional governance
structure
• Community involvement in governance; local clinical
and community leaders role in governance
• Examining how a regional model for governance can
be implemented to benefit a national health care reform
Dr. Diana O’Halloran
Chair NSW General Practice Council & Immediate Past Chair,
RACGP’s NSW & ACT Faculty
4.00 Regional fundholding : Establishing a
framework for equity and empowering
local communities
outcomes expected, loose on how local communities
address local needs
• Local accountability based on independently audited
information
• Changing the roles of federal and state governments
Dr Tim Woodruff
President
Doctors Reform Society
4.40 Round Table Discussion : Who should
provide corporate and clinical
governance ?
• Clarity in policy direction; moving from discussion to
implementation.
• Community input into governance
Interactive debate led by Dr. Diana O’Halloran,
5.20 Closing Remarks from the chair
